Manager of Patient Access, HIM & Tapestry
Superlanet is currently looking for a Manager overseeing Patient Access, HIM and Tapestry Applications for a healthcare organization located in the Oakland area.
This will be a direct-hire opportunity that will require the Manager to be on-site at least 1 week a month.
This Manager will be responsible for managing a team responsible for design, development, ongoing support, and deployment of enhanced features and functionality.
They will provide oversight related to Epic's Grand Central, Prelude, RTE, Cadence, HIM, Tapestry applications plus 3M, Quality and Document Imaging applications and systems.
Provides leadership and facilitates discussions in the strategic, tactical and day-to-day planning of all assigned applications and systems.
oSupervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills; monitors workflow.
oManages the implementation and support of Patient Access, HIM, Quality, Tapestry, Document Imaging and Coding applications.
Has a good knowledge of the entire Revenue Cycle, including Billing and Claims.
oManages a large portfolio of projects throughout the project lifecycle and within scope, schedule, and budget; assigns tasks, provides oversight and provides second level support; evaluates all new releases and functionality of applications in project portfolio on an ongoing basis; partners and collaborates with IS Project Management Office project managers on the implementation of larger, more strategic initiatives.
oCoordinates resources and activities to support project objectives.
oInitiates and maintains strong working relationships with customers and third-party vendors.
oProvides recommendations for user adoption and transition strategies; implements and evaluates change management strategies; provides oversight to all team members to deliver on identified strategies.
oSynthesizes process and requirements analysis including process mapping through flowcharts, documenting current and future states, business and technical requirements, stakeholder analysis, and specification gathering on complex projects; synthesizes data to complete gap analysis and provides associated recommendations.
oSynthesizes operations and project interdependencies and applies recommendations.
Serves as the primary point of contact for vendor support assistance during the project lifecycle as well as in resolving issues with vendor; performs annual evaluation of support contract and service level agreements.
oCoordinates team members to gather information and prepares organized, consistent and accurate status reporting to all stakeholders.
oLeads tactical discussions by identifying options with the associated pros and cons with IS team members and others.
Provides management with translation of the tactical/functional plan.
oCreates and maintains smaller Applications project budgets.
Escalates budget issues to management.
Assists with annual capital and operational budgeting process.
Routinely monitors expenses to mitigate budget overages.
Develops corrective action plan to stay on budget.
Requirements
Qualifications:
oRequired Education:
Bachelor's degree in relevant field of study.
oPreferred Education:
Master's Degree.
oRequired
Experience:
Seven years' experience working with increasing responsibility generally in revenue cycle systems within Information Systems with a mix of individual contribution, people leadership and project leadership.
oEpic experience with implementing and/or supporting related applications.
oEpic certification in revenue cycle system related applications.
(preferred) Benefits The salary range listed below is based on the market rate and is contingent on the organization's requisition and the qualifications of the candidate:
160-180k Recommended Skills Billing Change Management Claim Processing Corrective And Preventive Action (Capa) Document Imaging Financial Management Estimated Salary: $20 to $28 per hour based on qualifications.
This will be a direct-hire opportunity that will require the Manager to be on-site at least 1 week a month.
This Manager will be responsible for managing a team responsible for design, development, ongoing support, and deployment of enhanced features and functionality.
They will provide oversight related to Epic's Grand Central, Prelude, RTE, Cadence, HIM, Tapestry applications plus 3M, Quality and Document Imaging applications and systems.
Provides leadership and facilitates discussions in the strategic, tactical and day-to-day planning of all assigned applications and systems.
oSupervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills; monitors workflow.
oManages the implementation and support of Patient Access, HIM, Quality, Tapestry, Document Imaging and Coding applications.
Has a good knowledge of the entire Revenue Cycle, including Billing and Claims.
oManages a large portfolio of projects throughout the project lifecycle and within scope, schedule, and budget; assigns tasks, provides oversight and provides second level support; evaluates all new releases and functionality of applications in project portfolio on an ongoing basis; partners and collaborates with IS Project Management Office project managers on the implementation of larger, more strategic initiatives.
oCoordinates resources and activities to support project objectives.
oInitiates and maintains strong working relationships with customers and third-party vendors.
oProvides recommendations for user adoption and transition strategies; implements and evaluates change management strategies; provides oversight to all team members to deliver on identified strategies.
oSynthesizes process and requirements analysis including process mapping through flowcharts, documenting current and future states, business and technical requirements, stakeholder analysis, and specification gathering on complex projects; synthesizes data to complete gap analysis and provides associated recommendations.
oSynthesizes operations and project interdependencies and applies recommendations.
Serves as the primary point of contact for vendor support assistance during the project lifecycle as well as in resolving issues with vendor; performs annual evaluation of support contract and service level agreements.
oCoordinates team members to gather information and prepares organized, consistent and accurate status reporting to all stakeholders.
oLeads tactical discussions by identifying options with the associated pros and cons with IS team members and others.
Provides management with translation of the tactical/functional plan.
oCreates and maintains smaller Applications project budgets.
Escalates budget issues to management.
Assists with annual capital and operational budgeting process.
Routinely monitors expenses to mitigate budget overages.
Develops corrective action plan to stay on budget.
Requirements
Qualifications:
oRequired Education:
Bachelor's degree in relevant field of study.
oPreferred Education:
Master's Degree.
oRequired
Experience:
Seven years' experience working with increasing responsibility generally in revenue cycle systems within Information Systems with a mix of individual contribution, people leadership and project leadership.
oEpic experience with implementing and/or supporting related applications.
oEpic certification in revenue cycle system related applications.
(preferred) Benefits The salary range listed below is based on the market rate and is contingent on the organization's requisition and the qualifications of the candidate:
160-180k Recommended Skills Billing Change Management Claim Processing Corrective And Preventive Action (Capa) Document Imaging Financial Management Estimated Salary: $20 to $28 per hour based on qualifications.
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