Teller, Part-time 20 hours, San Leandro, CA
Join a bank that's as committed to your future as you are. At Union Bank, a part of Mitsubishi UFJ Financial Group (MUFG), we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our diverse colleagues are connected by a common ambition to create change for the better from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of financial services. Positive impact starts here; see the change you can make as we strive to become the world's most trusted financial group.
Position Overview
The teller position is the main point of contact to service customer transactions in the branch. The teller position has a high degree of interactions with customers and provides a high level of customer service by responding to customer inquiries, processing customer requests, resolving customer issues or referring them to an appropriate party within the branch, and making sales referrals. Your major responsibilities will include:
Provide Outstanding Customer Service
Assist customers with retail transactions, requests, and inquiries
Research and resolve problems or issues
Maintain cash drawer within prescribed cash limits and meet cash balancing requirements
Apply bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality
Know Your Customer
Identify and recommend appropriate bank services to best meet customers' needs that result in sales for the branch
Participate in sales promotions and meet monthly sales goals
Be a Continuous Learner
Participate in training programs that expand job knowledge and understanding and meet compliance requirements
Perform back-up duties such as remote branch capture when necessary
At a minimum, the right candidate should meet the following criteria:
Effective verbal and written communication skills
Good math, reading, and comprehension abilities
Enjoy working with customers and employees
Ability to learn and use branch equipment
High school diploma or equivalent
Previous customer service experience
Cash handling experience preferred
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Position Overview
The teller position is the main point of contact to service customer transactions in the branch. The teller position has a high degree of interactions with customers and provides a high level of customer service by responding to customer inquiries, processing customer requests, resolving customer issues or referring them to an appropriate party within the branch, and making sales referrals. Your major responsibilities will include:
Provide Outstanding Customer Service
Assist customers with retail transactions, requests, and inquiries
Research and resolve problems or issues
Maintain cash drawer within prescribed cash limits and meet cash balancing requirements
Apply bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality
Know Your Customer
Identify and recommend appropriate bank services to best meet customers' needs that result in sales for the branch
Participate in sales promotions and meet monthly sales goals
Be a Continuous Learner
Participate in training programs that expand job knowledge and understanding and meet compliance requirements
Perform back-up duties such as remote branch capture when necessary
At a minimum, the right candidate should meet the following criteria:
Effective verbal and written communication skills
Good math, reading, and comprehension abilities
Enjoy working with customers and employees
Ability to learn and use branch equipment
High school diploma or equivalent
Previous customer service experience
Cash handling experience preferred
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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